Our Front Desk Receptionists

Nicole P. – Front Desk Receptionist


Nicole is the receptionist at our Worcester office. She has over ten years of front desk experience. Her top priority is to make sure all patients leave our office happy and satisfied with our services! She is originally from Boston and attended Boston University. She has a Master’s Degree in Occupational Therapy and is obtaining her licensure. She is new to the Worcester area and outside of work she likes to spend time with her family and friends, watch movies and explore the city. 

● Worcester ●

Zuleika – Front Desk Receptionist 


Zuleika studied accounting at Salter College in West Boylston. She is a great addition to the Union Dental team. She is detail-oriented and enjoys helping patients with their treatment cost and billing. She is trilingual, fluent in English, Spanish, and Portuguese. In her spare time, Zuleika likes to plant and spend time outdoors with her husband and son. 

● Marlborough ●

Our Coordinators

Grethel – Social Media Coordinator & Public Relations Specialist

Grethel is our Social Media coordinator and public relations specialist. She went to Regis college as a Communications and Spanish double major, with a concentration in cinematography, and a minor in music. She transferred to UMass Dartmouth as an English Mayor with a concentration in writing, rhetoric, ad communications with a minor in Spanish. In her free time, she likes to play the ukulele and the violin, she likes to hike, and loves to edit videos and screenwrite. 

● Marlborough ● Shrewsbury ● Worcester ●

Juna – Insurance Coordinator 

Juna is a current student at Worcester State University and will be completing her degree in Criminal Justice in Spring 2020. She has a positive attitude and a bubbly personality. She was born and raised in Albania, therefore she speaks fluent Albanian and English. Also, she understands Spanish and Italian. She is proficient in submitting claims and dealing with insurance companies. Juna has managed to make great connections with everyone here. In her free time, she likes to study about law and criminal news.

 ● Marlborough ● Worcester ●

Madison – Financial Coordinator  

Madison joined Union Dental in 2019. She is currently the insurance coordinator for the Worcester office as the front desk receptionist in Shrewsbury and occasionally in Marlborough. Madison works with the insurances to make sure your visit goes as smoothly as possible. She greets each patient with a friendly smile and is always willing to help. 

● Marlborough ● Shrewsbury ● Worcester ●

Nathalia – Insurance and Financial Coordinator

Nathalia is the Billing Coordinator for Union Dental. She ensures the safeguarding of the company payables and revenues, and is always willing to help you with your billing and insurance questions. She is currently attending the college for Business and Administration at QCC. Being fluent in Portuguese, English, and Spanish , she is able to assist with translations at any given time. In her spare time, she enjoys reading books, travel and spends time with her family. 

● Worcester ●